Heat & Glo True indoor gas fireplace with firescreen front, natural logs, glowing embers and Traditional brick interior. — official True Indoor Gas Fireplace series image; may show a different size and separately selected options Coastal Chic furniture facing traditional fireplace in stone hearth with TV above and decorated shelves on each side. — official True Indoor Gas Fireplace series image; may show a different size and separately selected options Alt: Heat & Glo True indoor gas fireplace with bold flame and Herringbone brick on stone wall in living room with TV above. — official True Indoor Gas Fireplace series image; may show a different size and separately selected options

Manufacturer photography may show optional finishes and accessories.

Heat & Glo

Heat & Glo TRUE 36 Gas Fireplace

Model: TRUE-36G/TG/S-IFT

Starting at

$7,868.00 USD

Manufacturer product-only starting estimate; configuration and accessories may change the quote.

Product only. Installation and materials are additional. Venting, finishing, optional accessories, delivery, and taxes are not included. Your complete project will be quoted separately.

Request a Quote

Selections are preferences for your quote. Compatibility, availability, and additional charges will be confirmed.

Heat & Glo

About this model

A traditional gas fireplace with a tall fire opening, flush hearth and a masonry-inspired appearance. Anti-reflective ceramic glass keeps the focus on the detailed log fire.

This page covers TRUE 36 (TRUE-36G/TG/S-IFT). Natural gas and propane configurations must match the appliance rating plate. Request a quote for the selected equipment and installation.

Specifications
Manufacturer model
TRUE-36G/TG/S-IFT
Fuel
Natural gas or propane in the listed configuration / certified conversion
Natural gas input at 0–2,000 ft
28,000–45,500 BTU/h
Propane input at 0–2,000 ft
24,000–43,500 BTU/h
Viewing Area
35-7/8 x 31-1/16"
Framing Depth — planning only
24"
Framing Height — planning only
56"
Framing Width — planning only
59-1/2"
Manuals and documents
Standard features

Anti-reflective ceramic glass, high-definition log set, LED ember lighting and accent lighting.

IntelliFire Touch ignition and touchscreen remote control.

7 high-definition logs in this model.

Required components

Select the model-specific factory interior configuration. One selected interior is supplied with that appliance configuration; the alternatives are not all included.

Choose a compatible decorative barrier front. Arched fronts require the matching, separately selected Arch Kit.

Listed vent pipe, termination, support and firestop components are selected for the actual route. Gas supply, electrical work, framing and compliant finishing are quoted separately.

Required Decorative Interior panels: Black Glass; Herringbone Tranquil Greige; Stratford. Required factory configuration selection. Select one compatible interior; other choices are alternatives, not extra included panels. Confirm the exact factory SKU and any price difference.

Required Fronts and Doors: Arched Forge — Forge Hand-crafted Iron; Firescreen — Black; Firescreen — Gun Metal; Firescreen — New Bronze; Firescreen Arch — Black; Firescreen Arch — Gun Metal; Firescreen Arch — New Bronze; Forge — Forge Hand-crafted Iron. Select and order the compatible model-sized decorative barrier front separately. The matching Arch Kit is also required.

Optional features and accessories

Controls, Remotes and Switches: Wall Switch; Wall Switch Kit with battery backup; Wi-Fi Module for IntelliFire App. Optional control accessory. Wi-Fi/app operation requires the compatible module and network; wall controls and battery kits must match the ignition system. Available functions depend on the appliance.

Heat Management: Heat Out; Heat Zone. Optional heat-management component. Heat Out directs heat outdoors; Heat Zone moves heat to another room; Passive Heat uses specified outlets and clearances. Kits, ducts and trims must be designed as a compatible system. Reduced TV clearances apply only to the approved complete installation.

Mantel Shelves: Fillmore 48" — Primed; Fillmore 48" — Unfinished; Non-Combustible Cove Gray 60"; Non-Combustible Midnight Mist 60"; Non-Combustible Tavern Brown 60"; Non-Combustible Washed Cedar 60"; Non-Combustible Weathered Barnwood 60"; Non-Combustible White 60"; Ozark 48" — Primed; Ozark 48" — Distressed Knotty Alder; Ozark 48" — Unfinished. Optional accessory; model size, compatibility, quantities and separate charges are confirmed in the quote.

Features & options

Features & options

Review available selections. Included equipment and any additional charges are confirmed on your quote.

Required fuel configuration

(required)

Other selections

  • Natural gas
  • Propane — listed configuration or certified conversion

Match the appliance rating plate. Any required certified conversion kit is separately quoted.

Included Controls, Remotes and Switches

RC400 remote — official illustration for TRUE 36; shown size or finish may vary
Remote Touchscreen Included

Touchscreen remote supplied with this model. Functions depend on the equipment installed.

Touchscreen remote supplied with this model. Functions depend on the equipment installed.

Optional Controls, Remotes and Switches

Fire is just a flip of the switch away with this simple, single mode function wireless wall switch featuring battery strength indicator, automatic battery backup, on/off. — official illustration for TRUE 36; shown size or finish may vary
Wall Switch Optional

Optional control accessory. Wi-Fi/app operation requires the compatible module and network; wall controls and battery kits must match the ignition system. Available functions depend on the appliance.

Wall Switch Kit with battery backup — official illustration for TRUE 36; shown size or finish may vary
Wall Switch Kit with battery backup Optional

Optional control accessory. Wi-Fi/app operation requires the compatible module and network; wall controls and battery kits must match the ignition system. Available functions depend on the appliance.

Google Home and iPhone combo IntelliFire App Multi-brand — official illustration for TRUE 36; shown size or finish may vary
Wi-Fi Module for IntelliFire App Optional

Optional control accessory. Wi-Fi/app operation requires the compatible module and network; wall controls and battery kits must match the ignition system. Available functions depend on the appliance.

Optional control accessory. Wi-Fi/app operation requires the compatible module and network; wall controls and battery kits must match the ignition system. Available functions depend on the appliance.

Required Decorative Interior panels

(required)

Black glass interior panel — official illustration for TRUE 36; shown size or finish may vary
Black Glass Required separately

Required factory configuration selection. Select one compatible interior; other choices are alternatives, not extra included panels. Confirm the exact factory SKU and any price difference.

Herringbone interior panel — official illustration for TRUE 36; shown size or finish may vary
Herringbone Tranquil Greige Required separately

Required factory configuration selection. Select one compatible interior; other choices are alternatives, not extra included panels. Confirm the exact factory SKU and any price difference.

Stratford interior panel — official illustration for TRUE 36; shown size or finish may vary
Stratford Required separately

Required factory configuration selection. Select one compatible interior; other choices are alternatives, not extra included panels. Confirm the exact factory SKU and any price difference.

Required factory configuration selection. Select one compatible interior; other choices are alternatives, not extra included panels. Confirm the exact factory SKU and any price difference.

Required Fronts and Doors

(required)

Arched Forge front — official illustration for TRUE 36; shown size or finish may vary
Arched Forge — Forge Hand-crafted Iron Required separately

Select and order the compatible model-sized decorative barrier front separately. The matching Arch Kit is also required.

Forge Hand-crafted Iron finish swatch for Arched Forge
Forge Hand-crafted Iron finish Required separately

Manufacturer finish sample; screen color and actual materials may vary.

Front image for True fireplace — official illustration for TRUE 36; shown size or finish may vary
Firescreen — Black Required separately

Select and order the compatible model-sized decorative barrier front separately.

Black finish swatch for Firescreen
Black finish Required separately

Manufacturer finish sample; screen color and actual materials may vary.

Front image for True fireplace — official illustration for TRUE 36; shown size or finish may vary
Firescreen — Gun Metal Required separately

Select and order the compatible model-sized decorative barrier front separately.

Gun Metal finish swatch for Firescreen
Gun Metal finish Required separately

Manufacturer finish sample; screen color and actual materials may vary.

Front image for True fireplace — official illustration for TRUE 36; shown size or finish may vary
Firescreen — New Bronze Required separately

Select and order the compatible model-sized decorative barrier front separately.

New Bronze finish swatch for Firescreen
New Bronze finish Required separately

Manufacturer finish sample; screen color and actual materials may vary.

Front image for True fireplace — official illustration for TRUE 36; shown size or finish may vary
Firescreen Arch — Black Required separately

Select and order the compatible model-sized decorative barrier front separately. The matching Arch Kit is also required.

Black finish swatch for Firescreen Arch
Black finish Required separately

Manufacturer finish sample; screen color and actual materials may vary.

Front image for True fireplace — official illustration for TRUE 36; shown size or finish may vary
Firescreen Arch — Gun Metal Required separately

Select and order the compatible model-sized decorative barrier front separately. The matching Arch Kit is also required.

Gun Metal finish swatch for Firescreen Arch
Gun Metal finish Required separately

Manufacturer finish sample; screen color and actual materials may vary.

Front image for True fireplace — official illustration for TRUE 36; shown size or finish may vary
Firescreen Arch — New Bronze Required separately

Select and order the compatible model-sized decorative barrier front separately. The matching Arch Kit is also required.

New Bronze finish swatch for Firescreen Arch
New Bronze finish Required separately

Manufacturer finish sample; screen color and actual materials may vary.

Forge front — official illustration for TRUE 36; shown size or finish may vary
Forge — Forge Hand-crafted Iron Required separately

Select and order the compatible model-sized decorative barrier front separately.

Forge Hand-crafted Iron finish swatch for Forge
Forge Hand-crafted Iron finish Required separately

Manufacturer finish sample; screen color and actual materials may vary.

Select and order the compatible model-sized decorative barrier front separately. The matching Arch Kit is also required.

Optional Heat Management

Heat Out — official illustration for TRUE 36; shown size or finish may vary
Heat Out Optional

Optional heat-management component. Heat Out directs heat outdoors; Heat Zone moves heat to another room; Passive Heat uses specified outlets and clearances. Kits, ducts and trims must be designed as a compatible system. Reduced TV clearances apply only to the approved complete installation.

Heat Zone — official illustration for TRUE 36; shown size or finish may vary
Heat Zone Optional

Optional heat-management component. Heat Out directs heat outdoors; Heat Zone moves heat to another room; Passive Heat uses specified outlets and clearances. Kits, ducts and trims must be designed as a compatible system. Reduced TV clearances apply only to the approved complete installation.

Optional heat-management component. Heat Out directs heat outdoors; Heat Zone moves heat to another room; Passive Heat uses specified outlets and clearances. Kits, ducts and trims must be designed as a compatible system. Reduced TV clearances apply only to the approved complete installation.

Optional Mantel Shelves

Fillmore Mantel Shelf — official illustration for TRUE 36; shown size or finish may vary
Fillmore 48" — Primed Optional

Optional accessory; model size, compatibility, quantities and separate charges are confirmed in the quote.

Primed finish swatch for Fillmore 48"
Primed finish Optional

Manufacturer finish sample; screen color and actual materials may vary.

Fillmore Mantel Shelf — official illustration for TRUE 36; shown size or finish may vary
Fillmore 48" — Unfinished Optional

Optional accessory; model size, compatibility, quantities and separate charges are confirmed in the quote.

Unfinished finish swatch for Fillmore 48"
Unfinished finish Optional

Manufacturer finish sample; screen color and actual materials may vary.

Non-com cement Mantel price point image — official illustration for TRUE 36; shown size or finish may vary
Non-Combustible Cove Gray 60" Optional

Optional accessory; model size, compatibility, quantities and separate charges are confirmed in the quote.

Non-com cement Mantel price point image — official illustration for TRUE 36; shown size or finish may vary
Non-Combustible Midnight Mist 60" Optional

Optional accessory; model size, compatibility, quantities and separate charges are confirmed in the quote.

Non-com cement Mantel price point image — official illustration for TRUE 36; shown size or finish may vary
Non-Combustible Tavern Brown 60" Optional

Optional accessory; model size, compatibility, quantities and separate charges are confirmed in the quote.

Non-com cement Mantel price point image — official illustration for TRUE 36; shown size or finish may vary
Non-Combustible Washed Cedar 60" Optional

Optional accessory; model size, compatibility, quantities and separate charges are confirmed in the quote.

Non-com cement Mantel price point image — official illustration for TRUE 36; shown size or finish may vary
Non-Combustible Weathered Barnwood 60" Optional

Optional accessory; model size, compatibility, quantities and separate charges are confirmed in the quote.

Non-com cement Mantel price point image — official illustration for TRUE 36; shown size or finish may vary
Non-Combustible White 60" Optional

Optional accessory; model size, compatibility, quantities and separate charges are confirmed in the quote.

Ozark mantel shelf — official illustration for TRUE 36; shown size or finish may vary
Ozark 48" — Primed Optional

Optional accessory; model size, compatibility, quantities and separate charges are confirmed in the quote.

Primed finish swatch for Ozark 48"
Primed finish Optional

Manufacturer finish sample; screen color and actual materials may vary.

Ozark mantel shelf — official illustration for TRUE 36; shown size or finish may vary
Ozark 48" — Distressed Knotty Alder Optional

Optional accessory; model size, compatibility, quantities and separate charges are confirmed in the quote.

Distressed Knotty Alder finish swatch for Ozark 48"
Distressed Knotty Alder finish Optional

Manufacturer finish sample; screen color and actual materials may vary.

Ozark mantel shelf — official illustration for TRUE 36; shown size or finish may vary
Ozark 48" — Unfinished Optional

Optional accessory; model size, compatibility, quantities and separate charges are confirmed in the quote.

Unfinished finish swatch for Ozark 48"
Unfinished finish Optional

Manufacturer finish sample; screen color and actual materials may vary.

Optional accessory; model size, compatibility, quantities and separate charges are confirmed in the quote.

Technical notes

The 36-, 42- and 50-inch models have seven, eight and nine logs respectively.

Flush-hearth finishing and combustible clearances must follow the installation manual.

For indoor installation by a qualified hearth installer. Match the fuel, rating plate and model revision. Gas input is not delivered room heat; altitude, venting and fuel affect performance.

Framing dimensions are planning information, not a complete clearance schedule. The current installation manual governs vents, termination, mantels, facing, enclosure and combustible clearances.

Manufacturer gallery and accessory images may show a different size in this series and optional fronts, liners, media, mantels or heat-management components. These are not all included.

Eligible battery-backup ignition does not supply household power for fans, lights, Wi-Fi or powered venting. Do not assume that every function operates during an outage.

View the manufacturer’s product page

Heat & Glo

Make it yours.

Choose the options you want us to include in your inquiry. We will review your model, selected options, and installation requirements before preparing a quote.

Heat & Glo TRUE 36 Gas Fireplace

Match the appliance rating plate. Any required certified conversion kit is separately quoted.

Optional control accessory. Wi-Fi/app operation requires the compatible module and network; wall controls and battery kits must match the ignition system. Available functions depend on the appliance.

Required factory configuration selection. Select one compatible interior; other choices are alternatives, not extra included panels. Confirm the exact factory SKU and any price difference.

Select and order the compatible model-sized decorative barrier front separately. The matching Arch Kit is also required.

Optional heat-management component. Heat Out directs heat outdoors; Heat Zone moves heat to another room; Passive Heat uses specified outlets and clearances. Kits, ducts and trims must be designed as a compatible system. Reduced TV clearances apply only to the approved complete installation.

Optional accessory; model size, compatibility, quantities and separate charges are confirmed in the quote.

Installation and materials are quoted separately.

We will use these details to respond to your inquiry.